Frequently Asked Questions

What is bouldering?

We have a whole page devoted to this one, visit it here.

What equipment do I need?

None! Most people using the facility will bring their rock shoes, chalk and a chalk bag or bucket. If you don’t have them yet you can rent or buy them at reception. Because you are protected by thick crashmats there is no need for ropes or harnesses.

What should I wear?

Comfortable clothing that allows for ease of movement is fine, gym clothes are a popular option. Closed-toe footwear is essential and we have climbing shoes available for hire ($5) that help make the bouldering easier.
For your safety, rings and loose jewellery need to be stashed away before you climb.

How strong do I need to be?

Our facility has a range of challenges suitable for all abilities, from people who have never tried climbing before right through to elite athletes.

Can kids use the boulder wall?

Kids are great at bouldering! To help keep them safe, those under 13 years need to climb under the direct supervision of someone 18 or older.

Is your facility accessible for people with disabilities?

Some points to know about accessibility before your visit:

Cafe: Our cafe, and some seating, is on the ground floor. We also have mezzanine seating, accessed by stairs. Table service is available.
Quiet Time Climbs: every Tuesday from 10:00am – 1:00pm is our designated Quiet Time Climb. During this time, the music will be low and ambient and there will be no drill noise, perfect for people who may have specific auditory processing needs, or who simply prefer to climb and practice yoga in a quieter environment. Outside of this, our quieter (off-peak) hours are 6:30am – 4:00pm weekdays, and 4:00pm – 8:00pm weekends (note however, that we are normally creating new climbs on Mondays and Thursdays during the day, which involves drill use and can be noisy). We also offer free soft ear plugs (especially handy on setting days), along with spare pairs of junior and adult ear defenders for use at any time.
Bathrooms: We have two accessibility bathrooms, with showers. There are a total of four restrooms throughout the facility.
Parking and transport: We have two accessibility parks within our large carpark. The #3 Airport/Sumner bus also stops directly outside the facility.
Discount for Hapai card holders: $2 off any standard entry, free shoe + chalk bag hire, and free entry for support persons, plus 20% off hot drinks in our cafe.

How do I book a class/Blocland session?

Go to the timetable page to view yoga classes, climbing classes, or Blocland sessions. Select your class/session, and you will be prompted to log in to the booking system. If this is your first time logging in, please use the “Forgot Password / Create Password” option to set up a new password.

Alternatively, give us a call on 03 389 5061, and the friendly team at the front desk will be able to book you in!