Frequently Asked Questions

What is bouldering?

We have a whole page devoted to this one, visit it here.

What equipment do I need?

None! Most people using the facility will bring their rock shoes, chalk and a chalk bag or bucket. If you don’t have them yet you can rent or buy them at reception. Because you are protected by thick crashmats there is no need for ropes or harnesses.

What should I wear?

Comfortable clothing that allows for ease of movement is fine, gym clothes are a popular option. Closed-toe footwear is essential and we have climbing shoes available for hire ($5) that help make the bouldering easier.
For your safety, rings and loose jewellery need to be stashed away before you climb.

How strong do I need to be?

Our facility has a range of challenges suitable for all abilities, from people who have never tried climbing before right through to elite athletes.

Can kids use the boulder wall?

Kids are great at bouldering! To help keep them safe, those under 13 years need to climb under the direct supervision of someone 18 or older.

Is your facility accessible for people with disabilities?

Some points to know about accessibility before your visit:

Cafe: Our cafe, and some seating, is on the ground floor. We also have mezzanine seating, accessed by stairs. Table service is available.
Quieter times: 7.00am-4:30pm weekdays and after 5.00pm weekends (note however, that we are normally creating new climbs on Mondays during the day, which involves drill use and can be noisy).
Bathrooms: We have two accessibility bathrooms, with showers, plus four extra toilets throughout the facility.
Parking and transport: We have two accessibility parks within our large carpark. The Purple Line bus stop is directly outside the facility.
Discount for Hapai card holders: $2 off any standard entry, free gear hire, and free entry for support persons, plus 20% off hot drinks in our cafe.